Creating Custom Content using Pinnacle Series

Pinnacle Series is an interactive e-learning and productivity platform developed by Eagle Point Software that connects people to the answers they need, when they need them. From Autodesk-specific training to HR processes and procedures, this platform can support a plethora of content, tailored to your organisation’s needs. 

Our most recent Pinnacle Series webinar presented the software’s content creation capabilities, and featured Phil Sawyer, BIM and IT Director at architectural practice ADP, a proficient Pinnacle Series user who is using Pinnacle to drive their in-house skills training.

The webinar started with a presentation of the problems that this e-learning and productivity platform can help managers solve. Jeff Rouse, Content Development Manager at Eagle Point Software focused on three challenges that management staff are confronted with:

• Staff trying to complete work “their way”, often using incorrect methods
• Teaching staff to use the tools they have 
• Allowing staff to help themselves when encountering a problem, using vetted troubleshooting tools

The webinar started with a presentation of the problems that this e-learning and productivity platform can help managers solve. Jeff Rouse, Content Development Manager at Eagle Point Software focused on three challenges that management staff are confronted with:

• Staff trying to complete work “their way”, often using incorrect methods
• Teaching staff to use the tools they have
• Allowing staff to help themselves when encountering a problem, using vetted troubleshooting tools

Another aspect of Pinnacle Series that Jeff presented was the fact that content can be customised to suit the requirements and training needs of different departments. One Learning Path can focus on the Onboarding of New Employees and can include different courses from different departments (Technical, Sales etc.), whilst another could focus on the Fire Exit Procedure. This feature gives Content Managers a lot of flexibility in the way they build workflows for different types of employees.

Jeff’s presentation was followed by Phil Sawyer’s who spoke about how his company – ADP - uses Learning Paths to train staff. According to Phil, “Pinnacle Series is very good to train new people to use new software, allowing them to be productive very early on.” He also emphasised the ability to run quizzes which enable line managers to understand if employees are learning and retaining new information.

To learn more about this award-winning e-learning and productivity platform, please contact us.

To watch the webinar recording, please click on the image below.